Last updated: October 2026 • BrewMellow Himalayan Roasters Pvt. Ltd. (PAN: 601928374)
When you subscribe or place an order with BrewMellow, we collect information necessary to roast, pack, and fulfill your coffee. This includes your name, delivery address within Nepal, mobile phone number for courier coordination, and email address for dispatch invoices and account access.
We do not store your debit/credit card numbers or online banking passwords on our servers. All digital transactions are processed through authorized payment gateways (such as eSewa, Khalti, or merchant banking rails) using industry-standard TLS encryption.
Your contact number and delivery destination are shared solely with our doorstep logistics partners to complete physical hand-off. We strictly maintain a zero-monetization policy on customer data: we never sell or lease your records to third-party advertisers.
You may review, update, or purge your account details at any time through your Customer Account, or contact our privacy lead at privacy@brewmellow.com.